Business Excellence
Let’s review the suggested cultural blueprints implementation plan.
The Building owner is the CEO.
Deliverables from Leaders Champions are full set of blueprints.
Leaders: Vision (Yours, tiers up to company vision statement), Involvement (Training versus Development), Accountability (two 3-legged stools), Commitment (Internal Values).
Employees: History (Founder’s Story, milestones), Customs (Behaviors, traditions), Icons (Language, Symbols), Values (Internal).
Customers: The Bullseye (Wow), 360 Analysis (Needs, Wants, Stereotypes, Emotions), Unifying Goal (Common Purpose), Decision Tree (Non-Negotiable, Famous For, Business Need).
Reputation: Your Promise (Unifying Goal), Delivering Your Promise (Process Mapping), Emotional Connection (Behavioral Guidelines).
Improvement: Generate Ideas (Build your box), Select Ideas (Continuous Improvement Process), Implement Ideas (CIP), Leader’s Role (Environmentalist).
All collaborative efforts by executive leaders and the cross-functional teams should revolve around simple, focused, energetic, creative, visionary, and scalable outcomes – blueprints for an organizationally vibrant culture.