Once Upon a Time in Disney’s Business Chain of Excellence (prologue)

Once Upon a Time in Disney Business Chain of Excellence (prologue)

In a world full of cookie cutters, Walt Disney was a craftsman.

In a world full of complexity, Disney works hard to simplify it’s key, repeatable messages.

We live in a world where every answer is a click away, and yet common sense isn’t so common.

Here’s common sense at it’s finest:

Leaders impact the employee experience; employees impact the customer experience; customers affect the financial experience; creativity is the DNA for continuous improvement at every stage.

Disney’s Business Chain of Excellence: Leaders -> Employees -> Customers -> Business Loyalty -> Creativity & Innovation.