The Law of the Business Excellence Chain Reaction


Walt Disney unveiling EPCOT plans
Disney book writing from Epcot’s Inventions Pavilion.
Japanese drummers at Epcot
We ate lunch at Japan.
Disney crowds
Wow, that’s a lot of Guests enjoying themselves.
Epcot Inventions pavilion
We wrote just inside to the left. Quiet. Air-conditioned.
two people sitting on floor next to Disney trash can
We both wrote this fine October 2016 afternoon.

The Law of the Business Excellence Chain Reaction

A rolling stone gathers no moss.

An object in motion tends to stay in motion.

Pick up one end of the stick, you pick up the other end too.

Ripple effects have a natural, unforced way of reaching exponentially farther from the center of the action.

Imagine negative cultural ripple effects.

Terrifying, right?

As if your world isn’t busy and chaotic enough.

Now imagine nothing but positive cultural ripple effects.

Exciting, right?

Leadership, good, not so good, or great has corresponding cultural ripples.

When you understand that leaders impact the employee experience, and employees impact your customer experience, and customers impact your financial experience, and creativity is the DNA of every great company, you have learned to embrace the Organizational Vibrancy basics.

Never get bored with basics.

Focusing on the basics makes your organization vibrant. Neglecting the basics will destroy it.