Once Upon a Time in Disney’s Business Chain of Excellence (prologue)

Main Street view from Train Station
Day 3 book writing from Town Square, September 11, 2016.
Walt Disney World Train crossing road
Small Town traffic on the way home.

Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release.

Once Upon a Time in Disney Business Chain of Excellence (prologue)

In a world full of cookie cutters, Walt Disney was a craftsman.

In a world full of complexity, Disney works hard to simplify its key, repeatable messages.

We live in a world where every answer is a click away, and yet common sense isn’t so common.

Here’s common sense at it’s finest:

Leaders impact the employee experience; employees impact the customer experience; customers affect the financial experience; creativity is the DNA for continuous improvement at every stage.

Disney’s Business Chain of Excellence: Leaders -> Employees -> Customers -> Business Loyalty -> Creativity & Innovation.

Disney’s Business Principles Greatest Hits Book Chapters

teen at Disney
September 10, 2016.
Disney buttons
One for the trainer, one for the trainee.
Walt Disney World at dusk
Heading to a special location. Not far from yesterday’s Adventureland location.
man sitting on chair
Is this clue enough to identify the location?
man writing on iPhone at Skipper Canteen
Ceiling fan is the final clue.
iPhone notes app note
Capturing world-class, common-sense, time-tested Disney Leadership insights.
crowded main Disney Main Street at night
Heading home after writing at Skipper Canteen.
Disney fireworks over Space Mountain
There’s limited seating for this view.
bench facing Space Mountain at night
Show barely beginning to Space Mountain’s left.
Hometown, relaxing, reflecting, enjoying.
teen sitting on bench at Disney's Contemporary Resort
Pausing for a moment to enjoy the show. Notice the mini-van?
kids watching Disney fireworks from mini van sunroof
That face says it all.

Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release.

Disney’s Business Principles Greatest Hits Book Chapters:

  1. Prologue
  2. Disney Business Excellence Beliefs
  3. Why? (not what and how)
  4. Disney’s Business Excellence Basics
  5. So What?
  6. Disney Business Excellence Stories

Note: My personal phrase for Business Excellence is Organizational Vibrancy.

Our plans may change time and time again, but this is our first overall thinking for Walt Disney World.

Walt Disney

Disney’s Business Principles Greatest Hits Book

iPhone 7 announcement from 2016
September 2016.
Disney speaker Jeff noel writing on iPhone
Dream. Create. Inspire. Day 1 at Magic Kingdom. We arrived after having dinner at home.
man typing on iPhone
First writing day/night at Walt Disney World. Bench across from Disney’s World-Famous Jungle Cruise Attraction.
typing on iPhone
First book Leade…
Typing in iPhone Notes app
First book reveal.
man typing on iPhone
Location context.
man typing on iPhone
Adventureland promenade.
close up of man's head
Yeah, let’s call it a day (night).
Mickey Mouse Halloween pumpkin light and Cinderella Castle
Looking back as we leave “Day 1”.
person walking towards Disney bus at night
Hometown traffic.

Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release.

i’m writing all seven books on an iPhone, and all at Walt Disney World.

  1. Disney Leadership
  2. Disney Employee Engagement
  3. Disney Customer Service
  4. Disney Brand Loyalty
  5. Disney Creativity and Innovation
  6. Disney Greatest Business Hits (from the first 5 books above)
  7. How to Apply Disney Business Principles to Your Personal Life

This goal is epic and literally impossible.

Which is perfect.

i’m using this site to edit the Disney’s Business Principles Greatest Hits Book.