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See the Hidden Mickey? Disney’s Shades of Green Resort lobby, from the Mickey Mouse statue. Only one place on Disney property with this sign configuration. Always pushing conventional thinking. Write seven Disney Business Books, on an iPhone, at Walt Disney World? Why not?
Cultural Transformation Next Steps after Executive engagement (2-days with 19 cultural blueprints)
Traditional blueprint assignments:
Leaders: CEO, Human Resources, Labor Relations, Employee Relations; one of these four owns total responsibility.
Employees: HR & Marketing (Employment, Training & Development, Communications, Recognition)
Customers: CCO (Chief Customer Officer), HR (Orientation, OJT, Ongoing Training)
Reputation: HR (Training) Marketing & PR (Communications)
Improve: CEO, HR, Marketing
Notes:
We started with senior leadership because you are the most connected and experienced with the organization’s strategy. You know things no other levels know.
Recommend creating a corporate Historian (including video/photo library) to work with and assist all other areas to make key links and connections to the founder’s story, heritage & traditions, traits and behaviors, language and symbols, and shared values.
The most natural things to feel about uncharted territory: doubt, fear, anxiety, confusion, excitement, joy, relief, hope, motivation.