What this Disney Business Excellence Book will not do:
It will not offer an easy fix; however, it does provide a simple fix.
It will not entertain you.
It will not hold your hand.
It will not answer all your questions.
Category: Business Chain of Excellence
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What this Disney Business Excellence Book will not do
Day 6. September 14. Beats headphones. Apple’s AirPods debuted December 2016. Writing from here. Pretty cool. September 14, 2016. Clock in center displays 6:12 PM. When you change what you see (raise your elevation), what you see changes. Grateful and humbled to be able to visit daily. Writing was easy while the bus stopped, unrushed, to unload and reload. -
This Disney Business Chain of Excellence Book is perfect for
Day five’s writing location. September 13, 2016. 
Mickey’s Not So Scary Halloween Parties start in September. Walkway from Hub to Tomorrowland. Make a left U-turn and head behind Cinderella Castle. 
Change of pace. Open-air steps. Umbrella by knee. 
Umbrella weather. 
Heading home. Cast Members “greeting” departing Guests. All Day Guests must exit before the start of Mickey’s Not So Scary Halloween hard-ticket event. 
Disney Leadership book storyboard early stages. 
Additional detail: some post it notes have a second layer. 
Arrived today, September 13, 2016. Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release.
This Disney Business Chain of Excellence Book is perfect for:
People who want to change the world.
People who admire Disney’s Organizational Vibrancy best practices.
Outliers.
Misfits.
Weird people.
High achievers.
Driven people.
Hopeful people.
Optimistic people.
Visionary people.
People who are tired of excuses.
People who are tired of regrets.
Confused people seeking clarity.
People who are tired of formulaic templates.
People who want someone they can implicitly trust.
Committed people.
People willing to “burn the ships”.
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What this Disney Business Chain of Excellence Book is not
Day 4: September 12, 2016. Protection for a famous person? 
The steps on Main Street is today’s first of two writing locations. 
Today’s second writing location. The air conditioning and quiet are welcomed. 
Always wear the button. Why? Because it’s a celebration. Who gets to visit Walt Disney World everyday to write books? 
Magic Kingdom first aid station lobby. Perfect for someone writing a book on an iPhone. 
Heading home. Thank you Day 4. 
Walt’s “Main Street” window faces Cinderella Castle. 
Heading out after a productive writing fourth-day. Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release.
What this Disney Business Chain of Excellence Book is not.
This Disney Organizational Vibrancy book is not designed for Disney history connoisseurs.
This book is not designed for Disney trivia buffs.
This book is not designed for Disney fanatics.
This book is not designed for people looking for a great story.
This book is not designed for people grasping at straws.
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Once Upon a Time in Disney’s Business Chain of Excellence (prologue)
Day 3 book writing from Town Square, September 11, 2016. 
Hidden Mickey 
Guest “crowd-control” team for ceremony. 
Wrote from here. 
Ceremony adds depth to the moment. 
One veteran is selected daily to retire the Flag. 
Magic Kingdom Flag Lowering Ceremony 
Small Town traffic on the way home. Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release.
Once Upon a Time in Disney Business Chain of Excellence (prologue)
In a world full of cookie cutters, Walt Disney was a craftsman.
In a world full of complexity, Disney works hard to simplify its key, repeatable messages.
We live in a world where every answer is a click away, and yet common sense isn’t so common.
Here’s common sense at it’s finest:
Leaders impact the employee experience; employees impact the customer experience; customers affect the financial experience; creativity is the DNA for continuous improvement at every stage.
Disney’s Business Chain of Excellence: Leaders -> Employees -> Customers -> Business Loyalty -> Creativity & Innovation.
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Disney’s Business Principles Greatest Hits Book Chapters
September 10, 2016. 
One for the trainer, one for the trainee. 
Heading to a special location. Not far from yesterday’s Adventureland location. 
Is this clue enough to identify the location? 
Ceiling fan is the final clue. 
Capturing world-class, common-sense, time-tested Disney Leadership insights. 
Heading home after writing at Skipper Canteen. 
There’s limited seating for this view. 
Show barely beginning to Space Mountain’s left. 
Hometown, relaxing, reflecting, enjoying. 
Pausing for a moment to enjoy the show. Notice the mini-van? 
That face says it all. Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release.
Disney’s Business Principles Greatest Hits Book Chapters:
- Prologue
- Disney Business Excellence Beliefs
- Why? (not what and how)
- Disney’s Business Excellence Basics
- So What?
- Disney Business Excellence Stories
Note: My personal phrase for Business Excellence is Organizational Vibrancy.
Our plans may change time and time again, but this is our first overall thinking for Walt Disney World.
Walt Disney -
Disney’s Business Principles Greatest Hits Book
September 2016. 
Dream. Create. Inspire. Day 1 at Magic Kingdom. We arrived after having dinner at home. 
First writing day/night at Walt Disney World. Bench across from Disney’s World-Famous Jungle Cruise Attraction. 
First book Leade… 
First book reveal. 
Location context. 
Adventureland promenade. 
Yeah, let’s call it a day (night). 
Looking back as we leave “Day 1”. 
Hometown traffic. Writing seven Disney Business Books in one year, from the iPhone 7 release to the iPhone 8 release.
i’m writing all seven books on an iPhone, and all at Walt Disney World.
- Disney Leadership
- Disney Employee Engagement
- Disney Customer Service
- Disney Brand Loyalty
- Disney Creativity and Innovation
- Disney Greatest Business Hits (from the first 5 books above)
- How to Apply Disney Business Principles to Your Personal Life
This goal is epic and literally impossible.
Which is perfect.
i’m using this site to edit the Disney’s Business Principles Greatest Hits Book.
