The Five World Class Business Excellence Basics, Disney Style

Disney's Contemporary Resort
Day 11: Disney’s Contemporary Resort Grand Canyon Concourse. September 2016.

The Five World Class Business Excellence Basics, Disney Style

  1. Leaders
  2. Employees
  3. Customers
  4. Reputation
  5. Improve

Never get bored with the basics.

Focus and discipline.

Excellence.

Exceeding expectations.

All day.

Every day.

Never be satisfied.

The road to excellence has no finish line.